Telephony solutions are expensive. Flexible telephony solutions are even more expensive. They break. They need updates. They need to be reprogrammed. They need to be replaced.

Telecom/Internet Infrastructure

Having a hosted solution allows you to concentrate on your business, not on technology. Our infrastructure utilizes multiple tier one carriers into multiply redundant hardware, residing in a series of tier one hosting facilities. Engineering an in-house solution with the redundancy, fail-over capabilities and connectivity options - and in our hardened building - simply isn't feasible.

Technology Management

Bringing technology in-house requires a full-time staff to maintain and monitor equipment, and do repairs if needed. You'll need someone to make changes to routing schedules, call flows, agent stats. In addition, you'll need IT staff to pull data from your system to run reports and to help schedule your agents.

Scalability

Whether you need 5 seats or 50, we can immediately provide you with the number of lines you need. As your needs grow or recede, you simply use more or fewer ports. If necessary, our platform can grow to meet your needs as well!

Expertise

Providing solutions is what we do. For over 20 years, Omvox's executives, management and staff have specialized in providing customers with the telephony and web-integrated solutions so they can concentrate on their businesses.

Ultimately, the Total Cost of Ownership may be considerably less than most premise-based solutions.